Submit a file to Symantec Security Response for review
Click on one of the below options according to your use-case to proceed further. For more help visit submission guidelines. Carbon Black customers can also submit using this portal.
Use the form below to upload a suspected infected file, an email with a suspected attachment, or a suspected phishing website which has
not been detected by Symantec or Carbon Black product.
This is also called a False Negative.
Please do not submit files that contain personal data as part of your submission.
Threat samples and intelligence data may be shared for research purposes where it is not restricted by law, regulation, or non-disclosure.
By submitting this form, I certify that all information is accurate. Privacy Policy
Use the form below to tell us about a situation where you believe that Symantec or Carbon Black product is
incorrectly detecting a file or website.
This is also called a False Positive.
This is also called a False Positive.
Please do not submit files that contain personal data as part of your submission.
Threat samples and intelligence data may be shared for research purposes where it is not restricted by law, regulation, or non-disclosure.
By submitting this form, I certify that all information is accurate. Privacy Policy
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